Politique d'expédition

How do you ship packages?
The order process follows these steps:
ORDER VERIFICATION > PROCESSING > SHIPPING > DELIVERY
Verification

All orders are checked against an independent service for the risk of fraud before payment verification is completed. This is done with an hour of order placement.

Processing

After an order is verified, In-Stock items in an order is processed and sent directly from our global warehouse within 24 hours (except Sundays and public holidays).
All other items in an orders are sent to our factory for manufacturing, packing and dispatch in 3-5 business days from the time of the order.

Note public holidays and peak seasons (Christmas, Black Friday) may add a day to these times.

Shipping estimates during checkout are accurate as per the day ordered, but can be effected by global events out of our control (natural disasters, global pandemics etc.).

Shipping

Once packed for dispatch, we send packages via  YT for standard shipping which usually transfers to local post such as USPS, Australia Post, or Royal Mail. For express shipping its is typically FedEx or DHL from factory to door.

For standard shipping, your package will be passed to your local postal service for delivery to your chosen delivery location.

In the USA, this is USPS. In Canada, this is Canada Post, and in the UK this is Royal Mail.
Delivery

Standard shipping can deliver to a residential or business address, but not PO boxes and lockers.

For express shipping, as these are delivered by courier directly from our international warehouse, a street address and phone number are required.

Signatures and phone numbers will also be required as is the requirement from all courier companies for international parcels